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INTERNATIONAL SHIPPING

We ship worldwide.  Please note, for standard wallpaper orders going to Australia, Canada, Europe, Mexico, Japan and New Zealand you can now shop online at www.theworkroom.llc.  

Simply add your items to the shopping cart and it will calculate your shipping charges automatically on 
www.theworkroom.llc only.   If you do not see an item online, you can contact us via email.  We cannot ship samples outside the US.

International shipping rates do not include import fees, customs or duty charges.  Inside Wallpaper/The Workroom has no control over these charges and they are the responsibility of the person placing the order.  

International orders going to other countries can only be placed by email or telephone request and subject to approval.   Please contact us for shipping rates for addresses outside the US.  International shipping rates are based on the weight and size of the package.    If you wish to place an order shipping outside the US please email with your billing/shipping address & telephone number along with desired item(s) and quantity.  We will be happy to send you a quote for the total order.

Please email us at sales@theworkroom.llc for any questions or quotes on shipping.

We accept all major credit cards, PayPal or wire transfer.  

Shipping times vary depending on item and shipping country.  Estimated ship time for most items is 5 to 18 business days depending on item and ship to address. 

Please keep in mind that International orders will ship ONLY when the items have become available. If you are ordering multiple items on one order, we try to ship them consolidated.  If an item is backordered, it may require additional shipping as we cannot hold items.  It is always best to check with us by email if an item is in stock.  

Oversize charges will apply where required.  Restrictions may apply due to weight and cost limitations.  

All international orders are subject to approval.   
All International orders are final, no returns or exchanges will be accepted.  For your security, please be aware that first-time orders can only be shipped to the cardholder's billing address or a corporate work address which we are able to verify independently. To avoid delays to your order, please ensure that your billing address matches the address on your card statement, and that the cardholder's name is written as it appears on the card. Please also ensure that your contact details are filled in accurately, so that we can contact you if necessary. 

Certain lines do not allow us to ship outside the US, please contact us if you have any questions.  Phillip Jeffries items can only be shipped to US addresses due to manufacturer's restrictions.   Vinyl Wallpapers sold by the yard can only ship to US addresses due to weight restrictions. 

All International orders are final, no returns or exchanges will be accepted.

PLEASE NOTE:  AT THIS TIME WE DO NOT SHIP SAMPLES OUTSIDE THE US.   If you need a sample, please see alternative shipping ideas below.

Orders placed by international customers shipping to locations within the United States will be shipped free of charge 
on orders over $200 or on samples.   If you are an international customer and would like us to ship to a US shipping address, please select the standard checkout button.  This will allow you to process the order as a standard US shipping order.   

The ship to address must be a verified delivery address with the credit card used or on your PayPal account.  You can add the shipping address to your account.  We also accept wire transfers.  


We can ship to US addresses free of charge on orders over $200 or on shipping. To ship internationally, you need to have an account with a freight forwarding company here in the U.S.  Some of our customers have successfully used 3rd-party services like Stackry.com.  These services are good when you are shopping from multiple online stores - the packages can be consolidated to save you money.  We are not able to endorse these services but can provide the following links for informational purposes. We ship to them and they in turn reship to you. You would need to set up an account with them and they give you a US shipping address.  The address must be added to your PayPal or credit card as an alternative shipping address.   Subject to approval.

Other options area as follows:

shopusa.com
myUS.com
stackry.com
Borderlinx
shipito.com

Please note, if you are using one of the third party shipping services like the ones listed above, any damage from shipping is their responsibility.  Please contact the shipping company you used directly.

Please contact us for any questions.

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