The answers to most of your questions can be found here:
frequently asked questions
how to use our site
how to search for your product
If you need assistance, please use our live chat feature or email us for faster service. If you are inquiring about an order, please have your order number ready so we can service you more efficiently.
We respond to all emails in 24 hours or less.
We can also be reached at 800-497-8042 M-F 9am-7pm EST, 7am-4pm PST